1E
The second installment of the Modern Management Monday blog explores client health monitoring and failure scenarios in endpoint management.
The first article discussed ConfigMgr's integration into Microsoft's Modern Management framework as MEMCM. Large organizations typically employ "Co-management" scenarios where Endpoint Manager (Intune) and MEMCM share responsibilities, a practical compromise acknowledging IT teams' significant investments in ConfigMgr's configurability and deployment capabilities.
The Core Problem
Client health represents the critical foundation for maintaining visibility and control. Managing only 90% of devices means actual success equals 90% of intended targets. A primary vulnerability stems not from ConfigMgr itself but from the underlying Windows device manageability layer—specifically WMI (Windows Management Instrumentation). Numerous minor issues can prevent agent functionality or startup, independent of MEMCM infrastructure failures.
One large enterprise client reported discovering and autonomically remediating approximately 10,000 broken clients (roughly 10% of their fleet) weekly. Without remediation capabilities, this would have created substantial security vulnerabilities, compliance blind spots, and inability to fulfill software service requests.
Modern Management Client Health with Nomad on the 1E Platform
Three monitoring areas are addressed:
- ConfigMgr Client Health: Real-time verification that the CM client installs, runs, connects to correct sites, communicates with management points, supporting services function properly, and WMI remains healthy. Offers real-time remediation for many client issues.
- Windows Client Health: Monitors application crashes, available disk space, and WMI repository integrity.
- Nomad Client Health: Ensures Nomad operates, maintains firewall communication, proper CM client registration, and full cache share accessibility.
Modern Management Compliance with Nomad on the 1E Platform
Tachyon customers access all Nomad client health features plus Tachyon Guaranteed State—an endpoint compliance solution enabling custom checks for organization-specific or line-of-business application requirements.